服务条款

生效日期:2025年6月1日
总览
本网站由富德利贸易公司(Friedrich Trading Limited)运营。访问或使用本网站即表示您同意遵守以下条款及相关政策(包括《隐私政策》《退货退款政策》)。


第一部分 – 基本条款

  1. 协议生效
    1. 访问或使用网站即视为接受本条款;若不同意,请立即停止使用。
    1. 新增:本条款引用政策以最新官网版本为准,冲突时以具体政策条款优先。
  2. 条款更新
    1. 我们保留更新条款的权利,变更后将通过网站公告。继续使用视为接受变更。
  3. 合法使用义务
    1. 禁止用于非法用途(如侵犯知识产权、传播恶意代码)。
    1. 购买Airsoft商品须同时满足:
       香港《火器及弹药条例》(能量≤2焦耳)
       目的地国家进口法规(买家自行承担合规责任)
    1. 年龄限制:仅限年满18周岁用户购买,我们保留要求身份证明/年龄验证的权利。

第二部分 – 网站使用规范

  1. 信息准确性
    1. 产品描述/价格可能存在误差,以订单确认邮件为准。
    1. 产品颜色因设备显示差异,不构成退货理由。
  2. 价格与税费
    1. 价格可能随时调整,不另行通知。
    1. 跨境订单关税由买家承担。
  3. 信息真实性
    1. 须提供真实账单及配送信息,否则有权取消订单。

第三部分 – 产品与服务

  1. 订单权利
    1. 我们保留限制销售区域/数量或拒绝订单的权利(如高风险地区/批量采购)。
  2. 定制商品
    1. 刻字/印花等定制商品不接受退换。
  3. 第三方服务
    1. 支付网关等第三方工具风险由用户自担。
    1. 新增免责:第三方链接内容与我们无关。

第四部分 – 用户责任

  1. 禁止行为
    1. 不得上传侵权内容或干扰网站运营。
    1. 禁止滥用政策(如恶意退货/取消订单),违者将:
       收取手续费(标准如下)
       列入风控名单(呼应退货政策五.3
  2. 订单取消手续费(优化费率结构
取消阶段手续费率
未出货2%(最低15港币)
已包装未发货5% + 包装材料费
含定制服务(未生产)15%(原物料损失)
含定制服务(已完成)30%(与退货政策定制扣款一致

第五部分 – 免责与责任限制

  1. 服务可用性
    1. 不保证网站不间断运行,可能随时暂停服务。
  2. 责任范围
    1. 不承担间接损失(如利润损失)。
    1. Airsoft玩具须按安全说明使用,操作不当致伤害概不负责。
    1. 因海关申报不实导致的罚没(如虚报商品类别),用户承担全部法律责任。

第六部分 – 法律与争议

  1. 管辖法律
    1. 受香港法律管辖,争议提交香港国际仲裁中心(HKIAC)。
  2. 条款修改权
    1. 保留修改权利,更新后继续使用视为接受。

联系我们

Terms of Service

Effective Date: June 1, 2025
Overview
This website is operated by Friedrich Trading Limited (“we”, “us”, or “our”). By accessing or using this site, you agree to comply with these Terms of Service and related policies (including our Privacy Policy and Return & Refund Policy).


Part 1 – General Terms

  1. Agreement Effectiveness
    ○ Accessing or using this site constitutes acceptance of these terms. If you disagree, discontinue use immediately.
    ○ New: Referenced policies are subject to the latest official versions. Conflicting terms shall be resolved in favor of specific policy clauses.
  2. Updates to Terms
    ○ We reserve the right to update these terms. Changes will be announced on our website. Continued use constitutes acceptance of changes.
  3. Legal Use Obligations
    ○ Prohibited activities include illegal use (e.g., intellectual property infringement, malware distribution).
    ○ Purchases of Airsoft products must comply with:
    ✓ Hong Kong Firearms and Ammunition Ordinance (muzzle energy ≤2 joules)
    ✓ Import regulations of the destination country (buyer bears full compliance responsibility)
    ○ Age Restriction: Sales limited to users aged 18+. We reserve the right to request ID proof/age verification.

Part 2 – Website Usage Guidelines

  1. Information Accuracy
    ○ Product descriptions/prices may contain errors. Order confirmation email prevails.
    ○ Color variations due to device displays do not justify returns.
  2. Pricing & Taxes
    ○ Prices may change without prior notice.
    ○ Cross-border buyers bear all import duties/taxes.
  3. Information Authenticity
    ○ Provide accurate billing/shipping details. We may cancel orders with false information.

Part 3 – Products & Services

  1. Order Rights
    ○ We reserve the right to restrict sales regions/quantities or reject orders (e.g., high-risk areas/bulk purchases).
  2. Customized Products
    ○ Customized items (e.g., engraved/printed apparel) are non-returnable/non-exchangeable.
  3. Third-Party Services
    ○ Users assume all risks for third-party tools (e.g., payment gateways).
    ○ New DisclaimerContent from third-party links is independent of us.

Part 4 – User Responsibilities

  1. Prohibited Conduct
    ○ Do not upload infringing content or disrupt site operations.
    ○ Policy abuse (e.g., malicious returns/cancellations) will result in:
    ✓ Processing fees (see table below)
    ✓ Inclusion in risk control lists (aligned with Return Policy Section 5.3)
  2. Order Cancellation Fees
Cancellation StageFee Structure
Not yet shipped2% (min. HKD 15)
Packed but not shipped5% + packaging material costs
Customized (unprocessed)15% (raw material loss)
Customized (completed)30% (matches Return Policy)

Part 5 – Disclaimers & Liability Limitations

  1. Service Availability
    ○ We do not guarantee uninterrupted/error-free service and may suspend operations.
  2. Liability Scope
    ○ We are not liable for indirect losses (e.g., lost profits).
    ○ Use Airsoft products per safety instructions. We disclaim liability for misuse injuries.
    ○ False customs declarations (e.g., labeling “airsoft guns” as “toys”) leading to seizure impose full legal liability on users.

Part 6 – Governing Law & Disputes

  1. Applicable Law
    ○ Governed by Hong Kong law. Disputes shall be submitted to the Hong Kong International Arbitration Centre (HKIAC).
  2. Amendment Rights
    ○ We reserve the right to modify terms. Continued use post-update constitutes acceptance.

Contact Us
• Email: info@fredtac.com